Shipping policy
SHIPPING DETAILS:
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What shipping methods are available?
We offer Ground shipping.
- Which delivery services are used?
- For one item (e.g., a single shirt), we use USPS mail innovations.
- For orders with multiple items or hoodies, we use FedEx.
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What is the order processing time?
Orders are processed within 3–5 business days before shipment.
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How long does delivery take?
Delivery typically takes 7–10 days after processing.*On average, drop orders take 2-3 weeks from when the order window closes to delivery, but this timeline can vary.
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Do you offer premium or standard shipping options?
No, we currently do not offer premium or standard shipping tiers.
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Do you ship internationally?
No, we only ship within the United States.
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How can I track my order?
Once your order has been packed and is ready to ship you will receive a delivery confirmation email. This email will include a tracking number and link to monitor your shipment.
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What happens if my shipment is lost or damaged?
Unfortunately, there is the risk of loss of and damage to shipments. It is your responsibility to file any claim with a carrier for a lost or damaged shipment if carrier tracking indicates that the Product was delivered. In those cases, we will not make any refunds nor resend the Product.
If carrier tracking indicates that a Product was lost in transit, you may make a written claim for replacement of the lost Product in compliance with our Return Policy. For Products lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. All such claims are subject to warehouse investigation and sole discretion.
Payments
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What payment methods are accepted?
We accept all cards and PayPal.